Ubisoft Off Campus Jobs 2022 for Freshers as Intern in Pune

Responsibilities

1. Provide technical support on Desktop facilities

•  Setup and support a variety of computer hardware, software, networks and associated peripherals, including hardware and software installation, maintenance, troubleshooting and upgrade.
•  Determine source and nature of computer malfunction using diagnostic and application software. Adjust, repair and resolve hardware and software problems, referring more complex networking problems to network administrators or supervisor.
•  Respond to requests for computer assistance from staffs experiencing problems with hardware, software, networking; respond to inquiries concerning systems operation and other computer related technologies; respond to priority incidents as needed
•  Answer user’s query and service requests in the ticketing system
•  Document and assess problems, resolving them independently or routing them as needed
•  In coordination with network administrators, assist with network software deployment and problem troubleshooting
•  Provide follow up and progress updates to the users.
•  Provide introductory training and support on new hardware and software to staffs
•  Utilize a good working knowledge of the operating systems and of on-line applications to provide users with uninterrupted support whenever possible
•  Adhere to schedule for on-site desktop support
•  Occasionally provide work guidance or orientation for non-routine procedures/policies
•  Test and evaluate new client-side hardware/software
•  Participate in establishment of the benchmark manufacturing workstations
•  Recommend and perform upgrades on hardware and software systems to ensure longevity
• Perform additional functions incidental to computer support activities
•  Keep an eye on new computer technology.
•  Assess functional need to determine specifications for purchases
•  Follow standards & procedures defined by the global IT group
•  Assist in IT asset management

2. Participates in Desktop projects/tasks

1  Assist senior teammates in completion of projects.

2  Completes desktop related projects/tasks as assigned

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Required Skills 

The ideal candidate will be friendly, resourceful, reliable, independent and interested in helping people become more productive with their technology.

Ubisoft recruitment process