PowerSchool Off Campus Jobs 2023 for Freshers as Associate Technical Support Engineer in Bangaluru

PowerSchool Off Campus Jobs 2023 for Freshers as Associate Technical Support Engineer in Bangaluru.

PowerSchool Off Campus Jobs 2023 | PowerSchool hiring Fresher and Experienced candidates. It is the Best opportunity for Bachelor’s and Master’s Degree holders to become a part of a well-Reputed company.

PowerSchool is hiring candidates as Associate Technical Support Engineer. The company announces a recruitment drive in Bangaluru, IN location.

Applying candidates are requested to read all the necessary information regarding employment, before applying. The candidate should read the eligibility criteria before applying for the job. Excellent job opportunity for Freshers and Experienced candidates.

About PowerSchool:

PowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers .

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PowerSchool Off Campus Jobs 2023 – Information Details

Company Name: PowerSchool

Designation: Associate Technical Support Engineer

Job Location: Bangaluru

Salary: Best in Industry

Last Date: ASAP

Eligibility Criteria for PowerSchool

Degree Needed: B.E/B.Tech

Experience: 0 – 2 Year Freshers

Passout Batch: 2022/ 2023

Category: IT Jobs

Jobs By Location And Passout Year:

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Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Answers, evaluates and prioritizes incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies

•Recognizes problems, conducts research, provides resolutions and follows up with customers as needed,escalating more complex cases to the appropriate team

•Logs and tracks calls using problem management database and maintains history records and related problem documentation

•Prepares standard statistical reports, such as help desk incident reports

•Consults with programmers to explain software errors or to recommend changes to programs

•May test software and hardware to evaluate ease of use and whether product will aid user in performing work

•All other duties as assigned

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Qualifications

To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

Qualifications include:

•0-2 years’ prior experience in a technical support role

•Proficient in Microsoft Office suite

•Salesforce experience preferred

•Prior CRM experience preferred

•Strong attention to detail and time management

•Strong oral and written communication skills

•Strong customer service and conflict resolution skills

•Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes

•Associate’s degree or equivalent work experience

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