Oracle Off Campus Jobs 2023 as Customer Service Analyst 1.
Oracle Off Campus Jobs 2023 | Oracle hiring Fresher and Experienced candidates. It is the Best opportunity for Bachelor’s and Master’s Degree holders to become a part of a well-reputed company. Oracle is hiring candidates as Customer Service Analyst 1. The company announces a recruitment drive in Hyderabad, India Location.
Applying candidates are requested to read all the necessary information regarding employment, before applying. The candidate should read the eligibility criteria before applying for the job. Excellent job opportunity for Freshers and Experienced candidates.
About Oracle:
Oracle is an American multinational computer technology corporation headquartered in Austin, Texas. The company was formerly headquartered in Redwood Shores, California, until December 2020 when it moved its headquarters to Texas.
Oracle Off Campus Jobs 2023
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Oracle Off Campus Jobs 2023 – Information Details
Company Name: Oracle
Designation: Customer Service Analyst 1
Area of Interest: Product Development
Job Location: Hyderabad, India
Job Category: Support
Salary:As per Company Standards
Last Date: ASAP
Eligibility Criteria for Oracle
Qualification: BE/B.Tech/M.Tech Graduate
Experience: 3 – 5 years Freshers
Category: IT Jobs
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Job Description
As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting of our Electronic Support Services. As a primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs. You will be responsible for fielding and resolving post-sales non-technical customer inquiries via phone and electronic means and technical questions regarding the use of and troubleshooting of our Electronic Support Services. As a primary point of contact for customers, you will act as a liaison between Oracle employees and the customer with moderate direction from Senior Client Relations Analysts and management. You will also provide guidance and resolution on a wide range of technical and non-technical customer issues. Resolution is primarily provided in real-time with follow-up for more complex matters.
Work involves some problem-solving with assistance and guidance in understanding and applying company policies and procedures. The ideal candidate would have prior working knowledge of or the desire to quickly learn about Oracle Financials, Oracle Service, ITS, Imaging, GSR, the World Wide Web, internal knowledgebase, MSOffice tools, and our Electronic Support Service Offerings. In addition, you will need to understand the use of operating systems, hardware environments, software, networking, and Oracle products, and how they all interrelate in a customer environment. Bachelors degree and prior related experience, an ideal candidate will have excellent communication skills, will have shown prior abilities to be an effective team player, and will demonstrate commitment to ensuring customer success.
Must Read: 500+ Latest TCS NQT Programming Questions and Answers
How to apply for Oracle Off Campus Jobs 2023
Interested and eligible candidates can apply to Oracle Recruitment 2023 through the given below link.
Oracle recruitment process
Oracle conducts 3-4 rounds to select freshers for Software Engineer in their organization.
- Online Test
- Technical Interview Round 1
- Technical Interview Round 2
- HR Round
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Oracle FAQ
How can you advertise your vacancies internally?
Using web-based Oracle Self-Service Human Resources (SSHR), you can give your line managers and employees an at-a-glance view of all vacancies.
How can you manage the interview process?
You can use Oracle HRMS to both schedule your interviews and update the assignment status of applicants. You can also produce a report on applicants and their interview schedules.
How can you match applicants to vacancies?
Oracle HRMS enables you to record both the competencies required for a position and those held by an applicant. Using the web-based Suitability Matching tool, you can then identify which applicants are most suited to the position by making a comparison between the competencies required and the competencies held by each applicant.
Can you use standard letters to help manage your recruitment cycle?
You can create standard letters and link them to assignment statuses. For example, you can set up a standard letter that is triggered when an applicant’s assignment status changes to “Rejected”.
Does Oracle HRMS support the internal approval process for job offers?
Yes, using Candidate Offers (part of SSHR), you can compose a job offer on the web and route it to the appropriate managers for approval. If approval is given, you can generate an offer letter and track the candidate’s response.
How can you manage the hiring process?
Using Oracle HRMS, you can convert your applicants or ex-employees to new employees with a minimum of effort.
In addition, the hiring process supports a wide range of other business needs, such as back-to-back employment. It also provides you with validation. For example, you cannot rehire an ex-employee if the final process date for the previous employment is still blank. This validation ensures that the information held in the database is always correct and date-tracked.
The average salary is ₹10,26,494 per year in Oracle for Software Engineer. The Salary for Software Engineer in Oracle can range from ₹1,04,466 – ₹4,74,16,041 per year
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