IBM Recruitment Drive for Freshers

IBM Recruitment Drive for Freshers | IBM has a vacancy for Freshers as a Technical Support Associate. The candidate who had completed BE/ B.Tech – CSE/ EEE/ ECE/ IE; B.Sc/ BCA can apply for this post. Better opportunity for Degree Holders. The company announces a recruitment drive for Various Location.

First of all, you have to read the necessary given information regarding employment, before applying. Also, read the eligibility criteria carefully and then apply for this job. Excellent job opportunity for Freshers.

About the Company :

IBM is an International Business Machines. It’s an American multinational technology and consulting corporation having the headquarter in Armonk, New York, US. The company was first known as Computing-Tabulating-Recording-Company (CTR) founded in the year 1911 in Endicott, New York later it was renamed “International Business Machines” in the year 1924.

The IBM company is incorporated in New York. This company has its operations in over 170 countries in the world.

Job Role	Technical Support Associate
Req ID	299957BR
Employment Type	Full-Time
Work Experience	0 – 2 Years, Freshers
Education	BE/ B.Tech – CSE/ EEE/ ECE/ IE; B.Sc/ BCA
Salary	Best in Industry
Job Location	Various
Telegram Channel (Off-Campus Jobs)	Click Here
Telegram Channel (Government Jobs)	Click Here

Eligibility Criteria:

Bachelor’s Degree (BE/ B.Tech – CSE/ IT/ EEE/ ECE/ EIE/ IE; B.Sc/ BCA)
Minimum 0 – 2 years of experience in Technical Support role is preferred.

Required skills:

Must ensure urgent customer issues are resolved in the most timely and effective way possible.
Must be experienced to work well in a fast-paced environment and demonstrate ability to handle the tasks and projects with changing priorities.
Having knowledge in commercially standard software applications and major desktop operating systems is preferred.
Must have the knowledge to successfully solve issues, identify root causes, and find creative solutions to effectively address customer concerns.
Must utilize the available time efficiently in order to achieve effective and efficient results for the company.
Must demonstrate the ability to assemble a complete and accurate problem/cause description of reported issues.

Preferred skills:

Aware of basic networking concepts and technologies.
Having questioning/probing skills, as relevant to the issue and level of the caller.
Should Identify the basic hardware parts and be aware of basic hardware concepts.
User-level familiarity with at least one e-mail client – Outlook, Notes, etc.
Should see the opportunity and implement process improvements.
Willing to work in rotation shifts.
should have the bility to meet a set of defined account agent productivity measurements.

Must read: BYJU’S Mega Off Campus Drive 2020