Hexaware Off Campus Jobs 2022 Freshers as Trainee – Infrastructure Management Support in Mumbai/Pune/Chennai & Noida.
Hexaware Off Campus Jobs 2022 | Hexaware hiring Fresher and Experienced candidates. It is the Best opportunity for Bachelor’s and Master’s Degree holders to become a part of a well-Reputed company.
Hexaware is hiring candidates as Trainee – Infrastructure Management Support. The company announces a recruitment drive in Mumbai/Pune/Chennai & Noida, IN location.
Applying candidates are requested to read all the necessary information regarding employment, before applying. The candidate should read the eligibility criteria before applying for the job. Excellent job opportunity for Freshers and Experienced candidates.
About Hexaware:
Hexaware is a fast growing automation-led next-generation service provider delivering excellence in IT, BPO and Consulting services. We are driven by a combination of robust strategies, passionate teams and a global culture rooted in innovation and automation. Hexaware’s Digital offerings have helped clients achieve operational excellence and customer delight.
Our focus lies on taking a leadership position in helping clients attain customer intimacy as their competitive advantage. We are now on a journey of metamorphosing the experiences of the customer’s customers by leveraging our industry-leading delivery and execution model, built around the strategy— ‘Automate Everything TM ,Cloudify Everything TM, Transform Customer Experiences TM”.
Powering Hexaware’s complex technology solutions and services, is the Bottom-Up Disruption, a disruptive crowdsourcing initiative that brings about innovation and improvement, to everyday complexities and, ultimately, growing the clients’ business.
Hexaware Off Campus Jobs 2022
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Hexaware Off Campus Jobs 2022 – Information Details
Company Name: Hexaware
Designation: Trainee – Infrastructure Management Support
Job Location: Mumbai/Pune/Chennai & Noida
Salary: INR 300,000.00 per Annum
Last Date: 21 July 2022
Eligibility Criteria for Hexaware
Degree Needed: BSc & BCA
Experience: 0 – 1 year Freshers
Passout Batch: 2022
Category: IT Jobs
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Job Description
- Excellent verbal and written communication in English is must
- Should have basic knowledge on ITIL process and international Client handling over the phone and email
- Meet established service level metrics for call response, technical support and customer service
- Provide Help Desk Support for End users and Level 1/2 support of IT Infrastructure and Applications
- Log Incidents/call tickets into Ticketing tool, monitor incoming customer ticket queues for assignment, follow-up and resolution
- Follow and complete IT Service desk opening and closing checklists
- Research and update knowledge base for solutions that can be used to provide first call or contact resolution
- Perform installation/troubleshooting/configuring of MS outlook Client, MS Office, Applications software, Antivirus Software, Internet explorer and basic network troubleshooting
- Use remote tools such as Remote Desktop support, Dame Ware/Bomgar, Team viewer etc..(It’s an optional) to troubleshoot and resolve end-users laptops, desktops.
- Provide follow-up service to End-users to ensure that service provided by Help Desk has addressed their needs in a timely and efficient manner
- Candidates should be open to work in 24*7 shifts environment
- Candidates having more than 1 year of education gap and applied in last 6 months with Hexaware are not eligible for this drive
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Hexaware recruitment process
- Online Test
- Technical Interview
- Offer
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Hexaware Off Campus Jobs 2022 FAQs
Please look at Current Openings and check if you would like to apply for any of those positions or else you may post your resume. We will get in touch with you should your profile match our requirements.
We receive many applications and it would not be possible for us to acknowledge each application that is posted. We will store it into our recruitment database and should any requirement come that matches your profile, we will get in touch with you. Hexaware is an equal opportunity employer and all applications submitted will be validated and stored into our records.
Available resumes are screened to see if they meet the minimum expectancy standards. Short listed candidates are called for technical and HR interview before selection.
Once the profile is short-listed, the person is called for a HR Discussion. If the person is short listed by HR, he/she is called for a Technical Discussion. A final interview with the Departmental Unit Head concludes the interview process and if selected, the offer letter is issued.
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Pay scales are on par with the best standards in the industry and is worked out based on the profile of the candidate and the position he/she is joining as.
You will need to clear a standard medical test. You will be briefed upon this once you are selected and have collected your offer letter from the concerned HR person.
The concerned HR person contacting you will inform you of the time and venue for your interviews. Please click here to access the addresses and phone numbers of our offices.
The HR person who contacts you the first time would be the person who would be your single point contact. You may contact him/her for any clarifications/doubts.
Hexaware Technologies has a structured induction and orientation program for all new employees. You will be introduced to the organization and the induction program will begin from the first day itself. You would also be expected to bring a number of credential documents, the details of which would be specified in your offer letter.
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How to apply for Hexaware Off Campus Jobs 2022
Interested and eligible candidates can apply to the Hexaware Recruitment 2022 through the given below link.
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