Genpact India Recruitment 2024 Hiring Freshers

Genpact India Recruitment 2024 Hiring Freshers | Genpact India hiring Fresher candidates. It is the Best opportunity for Bachelor’s and Master’s Degree holders to become a part of a well-reputed company.

Genpact India Smart is hiring candidates as Process Associte. The company announces a recruitment drive for the Chennai, India location.

You should carefully read all the necessary employment information, before applying. The candidate should read the eligibility criteria before applying for the job. Excellent job opportunity for Freshers and Experienced candidates.

About Genpact India:

Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create a competitive advantage. Genpact is an American professional services firm headquartered in New York City, New York.

Genpact India Website: Check Here
Genpact India Wikipedia: Check Here

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Genpact India Recruitment 2024 Hiring Freshers – Information Details

Company Name Genpact
Position Process Associate
Experience Freshers & Experienced
Qualification
Any degree
Job ID
HIG015273
Job Location Chennai, India
Salary Best In Industry
Category Customer Service
Industry IT/Software
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Required Qualifications & Skills:-

  • Graduate (Any Discipline)
  • Freshers are eligible

Preferred Qualifications

  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer-centric approach
  • Excellent proficiency in written English and with a neutral English accent
  • You should be able to work on a flexible schedule (including weekend shifts)

Overview: We are inviting applications for the role of Process Associate, Customer Service

In this role, you will be responsible for demonstrating innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of the Internet and online applications.

Responsibilities

  • Respond to customer queries and customers concerns
  • Provide support for data collection to enable Recovery of the account for the end user.
  • Maintain a deep understanding of client processes and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible for exhibiting a capacity for critical thinking and analysis.
  • Responsible for showcasing a proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment

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Genpact India FAQ:

What questions did they ask during your interview at Genpact?
Ans. Rounds of interviews.
1. Basich about yourself and work experience if you have.
2. Voice and accent
3. Manager
4. ops manager
5. Typing test

How does someone get hired at Genpact? What are the steps along the way?
Ans.
Walk-in drives (takes place almost every 2 months)
Job consultants that help hire candidates for Genpact India

1st round would be HR

2nd round would be Voice and Accent to check the candidate’s vocabulary skills (depending on project requirements)

3rd round would be Operations Manager grilling and roasting

4th round would be salary negotiation with the HR

What is the interview process like at Genpact?
Ans. Basic knowledge test.
Introduction with the interviewer.
Subject Knowledge test in depth.
HR round.
Manager round.

On average, how many hours do you work a day at Genpact?
Ans.
Basically as per company rules in 8 or 9 hours per day

Does Genpact provide a Cab allowance?
Ans.
Two-way transport is not provided, only one way.

Speaking English is compulsory during the interview time?
Ans.
Being an international language and universally accepted English has become necessary at the time of the interview, because if we talk about the current scenario most of the companies have offshore clients, so it is essential to have a command of English.

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Apply Link for (Genpact India Recruitment 2024 Hiring Freshers): Apply Here

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