Amdocs Off Campus Jobs 2022 Freshers as TBO Analyst in Pune

Amdocs Off Campus Jobs 2022 Freshers as TBO Analyst in Pune.

Amdocs Off Campus Jobs 2022 | Amdocs hiring Fresher and Experienced candidates. It is the Best opportunity for Bachelor’s and Master’s Degree holders to become a part of a well-Reputed company.

Amdocs is hiring candidates as TBO Analyst. The company announces a recruitment drive in Pune, IN Location.

Applying candidates are requested to read all the necessary information regarding employment, before applying. The candidate should read the eligibility criteria before applying for the job. Excellent job opportunity for Freshers and Experienced candidates.

About Amdocs:

The company was founded in 1982 in Israel as an offshoot of Golden Pages, the Israeli phone directory company, which was owned by the Aurec Group headed by Morris Kahn. In 1982, Boaz Dotan became Amdocs’ first President and CEO.

Together with others at Golden Pages, Kahn developed a billing software program for phone directory companies and with Boaz Dotan established a company called Aurec Information & Directory Systems to market this product.

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Amdocs Off Campus Jobs 2022 – Information Details

Company Name: Amdocs

Designation: TBO Analyst

Job Location: Pune

Salary: Best in Industry

Eligibility Criteria for Amdocs

Degree Needed: BSc, BCS, BCA & MSc (CIS & IT streams only)

Experience: Freshers

Passout Batch: 2021

Category: IT Jobs

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Jobs By Location And Passout Year:

Bangalore Pune Hyderabad
Chennai Mumbai Delhi
Coimbatore Nagpur Noida
Gurgaon Pan India Other cities
Off Campus Freshers Free courses
2017 Batch 2018 Batch 2019 Batch
2020 Batch 2021 Batch 2022 Batch

All you need is

  • 2021 Batch : BSc, BCS, BCA & MSc (CIS & IT streams only)
  • 55% throughout academics, with no gaps or breaks/year down
  • Excellent communication skills
  • Location – Pune

What will your job look like?

•    You will perform ticket analysis, service interruption analysis, triaging of issues, and follow-up with relevant teams for resolution.
•    You will ensure that all required ticket information is available for further analysis (for example, screenshot of error and customer ID) and run methods and procedures to provide resolution to known/recurring issues.
•    You will apply your skills to effectively use the existing knowledge base and documentation for quick-win and first-level resolution.
•    You will perform queue management for assigning tickets to other teams, and follow up for timely resolution while keeping track of SLAs.
•    You will ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
•    You will update checklists for quality assurance and progress tracking, following standard operating procedures.
•    You will ensure the seamless handover between shifts and monitor and publish the SLA achievement by keeping track of all KPIs.
•    You will ensure crystal clear communication and documentation as a point of contact.
•    You will perform validation, verification, and correction, wherever applicable, of artifacts of the system (reports, bills, event records, screens, and so on). You will report and properly document any errors that are detected.
•    You will perform basic software system operations, using the online screen, running maps and jobs, basic configuration/installation, and taking backups.
•    You will work on fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities.

Must Read: 500+ Latest TCS NQT Programming Questions and Answers

Who are we?

If you’re a smartphone user then you are part of an ever more connected and digital world. At Amdocs, we are leading the digital revolution into the future. From virtualized telecommunications networks, Big Data and Internet of Things to mobile financial services, billing and operational support systems, we are continually evolving our business to help you become more connected. We make sure that when you watch a video on YouTube, message friends on Snapchat or send your images on Instagram, you get great service anytime, anywhere, and on any device. We are at the heart of the telecommunications industry working with giants such as AT&T, Vodafone, Telstra and Telefonica, helping them create an amazing new world for you where technology is being used in amazing new ways every single day.

Why you will love this job

•    You will get to show off your fine-tuned skills for resolving issues and helping the end-user.
•    You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
•    You will have the opportunity to work in a multinational environment for the global market leader in its field.

Amdocs recruitment process

  • Online Written test
  • Group Discussion
  • Technical Interview
  • HR Interview

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How to apply for Amdocs Off Campus Jobs 2022

Interested and eligible candidates can apply to the Amdocs Recruitment 2022 through the given below link.

Amdocs Off Campus Jobs 2022 Apply LinkClick Here

Amdocs FAQs

How many interview rounds are there in Amdocs?
The Amdocs selection process had 4 rounds.
How do I get selected for Amdocs?
The company will conduct different rounds to hire aspirants for various job roles. To get the job in Amdocs the applicants have to face the Amdocs Online Aptitude Test, Technical Interview, HR Interview. Candidates have to clear all the rounds to secure a job.
Why should you work with Amdocs and why we hire you?
Amdocs is a giant telecom billing company with global clients. … If I would have joined a telecom company it will give me experience of that only. but if i join amdocs i will gain knowledge and experience from all the major telecom companies. This is why i want to join amdocs.
Does Amdocs give joining bonus?
The company I worked for was acquired by Amdocs a little over a year ago, and nothing has changed with regards to salary, no bonuses yet, and benefits were about the same (if not slightly more expensive) compared to before the acquisition. Good hikes and perks, also annual bonus will be given.
Which is better Wipro or Amdocs?
Amdocs scored higher in 6 areas: Overall Rating, Compensation & Benefits, Senior Management, Culture & Values, % Recommend to a friend and Positive Business Outlook. Wipro scored higher in 1 area: CEO Approval. Both tied in 2 areas: Career Opportunities and Work-life balance.

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