Accenture Off Campus Recruitment | Query Management Service Desk | Any Degree

Accenture Off Campus Recruitment | Accenture hiring Fresher/Experienced candidates. It is a Good opportunity for BE/ B.Tech/ BA/ BBA/ B.Com/ B.Sc/ BCA Any Degree holder Candidates to become a part of a well-reputed company. The company announces a Recruitment for Bangalore, KA location.

About Accenture: 

Accenture plc is a multinational management professional service company that provides services in consulting, digital, strategy, technology services, and outsourcing operations. Since September 1, 2009, the company headquarters have been in Dublin, Ireland.

Accenture Combining the unparalleled experience, comprehensive capabilities across all industries and business functions, and having extensive research on the world’s most successful companies, Accenture collaborates with clients to help them become highly-performance businesses and governments and betterment of the company.

Company Name Accenture
Job profile Query Management – Service Desk
Job Category  BPO
Salary Best in Industry
Employment type Full time
Work Experience  0 to 2 years
Qualifications Any Graduates (BE/ B.Tech/ BA/ BBA/ B.Com/M.com/ B.Sc/ BCA/ MBA)
Job Location Bangalore, KA
Last Date to apply ASAP
Company Website www.accenture.com
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Must Check: Mindtree Recruitment 2020

Job Description:

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA”s.
  • You will be working as a part of Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issue.
  • In Service Desk, you will be responsible for providing 1st level customer Service support to client with respect to their Operations.
  • You will be acting as a Single Point of Contact (“SPOC”) to meet the communication needs of both users and clients, and also to satisfy both customer and clients.
  • Good to have skills: Good communication skills.

Job Responsibilities:

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Interaction is within own team and direct supervisor.
  • Detailed instructions on all tasks will be provided at this role with close supervision.
  • Decisions made impact own work and are closely supervised.
  • Individual contributor as a part of a team with a predetermined, narrow scope of work.
  • Please note that this role may require you to work in rotational shifts.

Accenture Off Campus Recruitment

How to Apply 

Candidates Should apply through online. The link which is given below, apply fast before the link expires.

Apply Link for Accenture Application Developer: Apply Here

 

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